{"id":2049,"date":"2026-04-25T08:57:57","date_gmt":"2026-04-25T08:57:57","guid":{"rendered":"https:\/\/www.minimalsave.com\/?page_id=2049"},"modified":"2026-04-25T08:57:59","modified_gmt":"2026-04-25T08:57:59","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/www.minimalsave.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<style>\n    .ms-return-policy {\n        font-family: -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Helvetica, Arial, sans-serif;\n        line-height: 1.6;\n        color: #333;\n        max-width: 900px;\n        margin: 0 auto;\n        padding: 20px;\n    }\n    .ms-return-policy h2 {\n        color: #2c3e50;\n        font-size: 1.5rem;\n        border-bottom: 2px solid #f0f0f0;\n        padding-bottom: 8px;\n        margin-top: 30px;\n        margin-bottom: 15px;\n    }\n    .ms-return-policy p {\n        margin-bottom: 15px;\n    }\n    .ms-return-policy ul {\n        margin-bottom: 20px;\n        padding-left: 20px;\n    }\n    .ms-return-policy li {\n        margin-bottom: 8px;\n    }\n    .ms-return-policy strong {\n        font-weight: 700;\n        color: #111;\n    }\n    .ms-return-policy a {\n        color: #0066cc;\n        text-decoration: none;\n    }\n    .ms-return-policy a:hover {\n        text-decoration: underline;\n    }\n    .ms-info-box {\n        background-color: #f9f9f9;\n        padding: 20px;\n        border-radius: 5px;\n        border: 1px solid #eee;\n        margin-top: 30px;\n    }\n<\/style>\n\n<div class=\"ms-return-policy\">\n    <h2>Our Commitment to Your Satisfaction<\/h2>\n    <p>At <strong><a href=\"[https:\/\/minimalsave.com](https:\/\/minimalsave.com)\">MinimalSave<\/a><\/strong>, we take immense pride in the craftsmanship of our <strong>art-grade hand-painted ceramic piggy banks<\/strong>. We want these keepsakes to be a source of joy for your family for years to come. If, for any reason, you are not completely satisfied with your purchase, we are committed to providing a return and refund process that is as transparent and straightforward as possible.<\/p>\n\n    <h2>Return Window &#038; Eligibility<\/h2>\n    <p>We offer a dedicated return period to ensure you have ample time to inspect your order:<\/p>\n    <ul>\n        <li><strong>Return Window:<\/strong> You have <strong>30 days<\/strong> from the date of delivery to initiate a return.<\/li>\n        <li><strong>Condition Requirements:<\/strong> To be eligible for a return, your item must be <strong>brand new, unused, and in the same condition that you received it<\/strong>.<\/li>\n        <li><strong>Packaging Requirement:<\/strong> Given the delicate nature of high-quality ceramics, the item must be returned in its <strong>original protective packaging<\/strong> (including all anti-shock foam and bubble wrap) to ensure it is not damaged during the return transit. Items returned with insufficient packaging that results in breakage will not be eligible for a full refund.<\/li>\n    <\/ul>\n\n    <h2>How to Initiate a Return (RMA Process)<\/h2>\n    <p>To ensure your return is processed efficiently and safely, we follow a mandatory authorization process:<\/p>\n    <ol>\n        <li><strong>Contact Us:<\/strong> Please email our support team at <strong><a href=\"mailto:Sale@MinimalSave.com\">Sale@MinimalSave.com<\/a><\/strong> with your <strong>Order Number<\/strong> and the reason for your return.<\/li>\n        <li><strong>Receive Authorization:<\/strong> Our team will provide you with a <strong>Return Merchandise Authorization (RMA) code<\/strong> and specific shipping instructions.<\/li>\n        <li><strong>Strict Warning:<\/strong> <strong>Please do not send items back to the sender&#8217;s address on the package without contacting us first.<\/strong> We cannot guarantee the processing of unauthorized returns.<\/li>\n    <\/ol>\n    <p><strong>All authorized returns must be sent to our operational facility:<\/strong><br>\n    <strong>MinimalSave<\/strong><br>\n    1150 E 17TH AVE COLUMBUS, OH 43211<\/p>\n\n    <h2>Return Shipping Costs<\/h2>\n    <p>We believe in a fair and clear division of responsibility regarding shipping fees:<\/p>\n    <ul>\n        <li><strong>Merchant Responsibility (Damaged or Incorrect Items):<\/strong> If your piggy bank arrives damaged, defective, or if we sent the wrong item, <strong><a href=\"[https:\/\/minimalsave.com](https:\/\/minimalsave.com)\">MinimalSave<\/a><\/strong> will cover 100% of the return shipping costs. We require that you notify us at <strong><a href=\"mailto:Sale@MinimalSave.com\">Sale@MinimalSave.com<\/a><\/strong> within <strong>48 hours of delivery<\/strong> with clear photos of the damaged product and the exterior packaging to initiate a priority replacement or refund.<\/li>\n        <li><strong>Customer Responsibility (Customer Remorse or Change of Mind):<\/strong> If you decide you no longer want the item or chose an incorrect style\/size, you will be responsible for paying the <strong>actual return shipping costs<\/strong>.<\/li>\n    <\/ul>\n\n    <h2>No Restocking Fees<\/h2>\n    <p>At <strong><a href=\"[https:\/\/minimalsave.com](https:\/\/minimalsave.com)\">MinimalSave<\/a><\/strong>, we value transparency and do not believe in hidden penalties.<\/p>\n    <ul>\n        <li><strong>Restocking Fee:<\/strong> <strong>$0.00<\/strong>. We do not charge any restocking fees for returned items that meet our eligibility criteria.<\/li>\n    <\/ul>\n\n    <h2>Refund Process &#038; Timeline<\/h2>\n    <p>Once your return is received and inspected, we will notify you of the approval or rejection of your refund:<\/p>\n    <ol>\n        <li><strong>Inspection:<\/strong> Our team will inspect the returned item within <strong>1 &#8211; 3 business days<\/strong> of arrival.<\/li>\n        <li><strong>Approval:<\/strong> If approved, your refund will be processed immediately and a credit will automatically be applied to your <strong>original method of payment<\/strong>.<\/li>\n        <li><strong>Bank Processing Time:<\/strong> Please note that it typically takes <strong>5 &#8211; 10 business days<\/strong> for your financial institution to post the funds back to your account.<\/li>\n    <\/ol>\n\n    <h2>Order Cancellations &#038; Fraud Prevention<\/h2>\n    <ul>\n        <li><strong>Cancellation Window:<\/strong> You may cancel your order for a full refund <strong>within 12 hours of purchase<\/strong>. Once this window has passed and the order has entered our fulfillment or logistics process, it cannot be canceled and must follow the standard return process.<\/li>\n        <li><strong>Fraud Prevention:<\/strong> <strong><a href=\"[https:\/\/minimalsave.com](https:\/\/minimalsave.com)\">MinimalSave<\/a><\/strong> reserves the right to refuse a refund if we suspect fraudulent activity, such as returning a different or heavily used item (swapping), or if the item is returned without its original serialized authentication (where applicable).<\/li>\n    <\/ul>\n\n    <div class=\"ms-info-box\">\n        <h2>Contact Information<\/h2>\n        <ul>\n            <li><strong>Store Name:<\/strong> <a href=\"[https:\/\/minimalsave.com](https:\/\/minimalsave.com)\">MinimalSave<\/a><\/li>\n            <li><strong>Email:<\/strong> <a href=\"mailto:Sale@MinimalSave.com\">Sale@MinimalSave.com<\/a><\/li>\n            <li><strong>Phone:<\/strong> +1(614)793-1577<\/li>\n            <li><strong>Address:<\/strong> 1150 E 17TH AVE COLUMBUS, OH 43211<\/li>\n            <li><strong>Business Hours:<\/strong> Monday &#8211; Friday, 9:00 AM &#8211; 6:00 PM (EST &#8211; Eastern Standard Time)<\/li>\n        <\/ul>\n    <\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>Our Commitment to Your Satisfaction At MinimalSave, we take immense pride in the craftsmanship of our art-grade hand-painted ceramic piggy banks. We want these keepsakes to be a source of joy for your family for years to come. If, for any reason, you are not completely satisfied with your purchase, we are committed to providing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2049","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/pages\/2049","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/comments?post=2049"}],"version-history":[{"count":1,"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/pages\/2049\/revisions"}],"predecessor-version":[{"id":2050,"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/pages\/2049\/revisions\/2050"}],"wp:attachment":[{"href":"https:\/\/www.minimalsave.com\/index.php\/wp-json\/wp\/v2\/media?parent=2049"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}