CONTACT US

We’re Here to Help & Listen

First and foremost, thank you for choosing MinimalSave. It is a privilege to be a part of your family’s milestone celebrations and your child’s first steps toward saving. Our team is dedicated to providing you with the same level of care that we put into hand-painting our ceramic piggy banks.

Whether you have a question about the specific dimensions or glaze finish of a bank, need assistance with order tracking, or are looking for the perfect personalized gift advice, we are here for you. We also deeply value your voice; if you have any feedback or suggestions on how we can better serve your family, please do not hesitate to share them with us.

Speed Up Your Inquiry

To help our Manchester-based support team resolve your request as quickly as possible, we kindly ask that if you are reaching out regarding an existing purchase, please include your Order Number in the subject line or the body of your message. This allows us to locate your details instantly and provide a fast-track solution.

Ways to Reach Our Team

We are committed to transparency and accessibility. You can connect with us through any of the following verified channels:

• Email Support: [email protected] (We promise a personalized response within 24 hours on business days).
• Phone Support: +1(603) 295-6697 (Available during our standard operating hours for direct assistance).
• Address: 200 Bodwell Road, Manchester, NH 03109

Hours of Operation

Our team is available to assist you during the following times:

• Monday – Friday: 9:00 AM – 6:00 PM (EST – Eastern Standard Time)
• Saturday – Sunday: Closed
• Public Holidays: Closed (Please note that our team observes all major U.S. Federal and public holidays).

Important Note on Returns & Exchanges

Because our products are crafted from delicate, high-quality ceramic, they require specialized handling. For your protection and to ensure a smooth process, please do not ship items back to the address on your shipping label without contacting us first.

Every return requires a unique Return Merchandise Authorization (RMA) and specific packaging instructions to prevent transit damage. Please email us first to receive your guidance, and feel free to review our full Refund Policy at the bottom of our site for more details.

Leave Us a Message

If you prefer, you can also use the contact form below to send us a direct message. Simply provide your details and a brief description of your needs, and one of our specialists will get back to you shortly.